Salesforce CPQ

What is Salesforce CPQ?

Salesforce’s CPQ stands for configure, price, quote. It is a tool used for sales optimization while configuring complex products and creating quotes for customers.

With the help of Salesforce CPQ, Sales teams can reduce order errors, reduce time for compiling complex contracts, Grow revenue steadily and Enhance customer experience during the quotation and contracting process.

Our Expertise in Salesforce’s CPQ

  • Optimise Product Catalog
  • Configure Product/ Price Rules & Constraints
  • Setup Pricing Models
  • Order Management
  • Setup Discounts and Approval flow
  • Design & Development of Quote templates
  • Configure Renewals & Amendments

SALESFORCE CPQ FEATURES

Salesforce CPQ provides the following capabilities:

  • Enables the creation of products bundles with features and options. Features are the categories for the bundle, and options are the components of the bundle.
  • Options could be made an integral part of bundle (components), accessories or even other related products that would support up-sell and cross-sell scenarios
  • Support for cardinality (min/max number of components in a bundle), inclusion and exclusion rules (called option constraints)
  • Real-time processing engine which can support dynamic addition or hiding of components as a bundle is being configured
  • Provides support for multiple pricing scenarios such as :
    • Block based pricing – E.g. quantity of 1-50 units could be priced at say 100 USD, 50-100 units could be 150 USD. Similarly there is an option of tier based discounting (1-50 units discounted at 10% whereas 50-100 units discounted at 20%).
    • Cost plus markup based pricing – Support for product costs in addition to price
    • Contracted pricing – A great use case for this is supporting account based contracts
  • Real-time price simulation – Support the use case of targeting a price (goal seek) for solution bundles
  • Custom formulae – Aspects like margin calculation can also be shown to the user is in the process of pricing/discounting.
  • Integrated quote document generator
  • Quote templates- These includes different sections to be configured such as header , footer, quote line items section and also quote terms
  • Ability to integrate with E-signature tools
  • Guided selling – Ability to script questions and guide sales users and customers to zero in on the best possible product fit
  • Customizable product search – Ability to include custom fields when searching for products
  • Renewal Opportunities – Automatic generation of renewal opportunities which can drive accurate pipeline projection and timely follow up by sales teams
  • Availability of product in the modern Lightning user experience
  • Support for communities enabling access to CPQ functionality for partners and customers
  • Availability on Salesforce1 mobile

How we help you in the implementation process.

Analyse/ JAD

We work with your team to understand your existing quoting and contracting processes. Then using a consultative approach, we suggest CPQ solutions that suit your business needs and put together a plan of action for CPQ implementation.

Configure/ Develop

We start with configuring the system and then move on to development to cater to your customisation needs.

Integrate

We understand that in today’s world, salesforce doesn’t operate independently and almost always has a need to integrate with external systems. We work closely with you and your team to build the integration system.

User Acceptance

We work with your business team to ensure the system satisfies to their needs and solves their pain points.

Data Migration

We will migrate your data from legacy system to Salesforce so your team is ready to use Salesforce right away.

User Training

We train your users so they are up, running quickly and start adapting to the new system.

Agile

We implement the above phases using Agile methodology i.e. an iterative framework that progresses towards a defined set of goals