Salesforce CPQ is a part of Salesforce’s Revenue cloud that helps simplify an organisations quoting and contracting process.
You will learn to configure a functioning CPQ application by setting up Products, Bundles, Price books, Product rules, Price rules etc. Also, you will learn advanced concepts such as guided selling, MDQ, Contracting, Renewals, Amendments, Quote templates, Approvals, etc. You need to have at least 6 months of experience in the Salesforce platform before learning CPQ.
Purpose of CPQ
Real life examples and Use cases.
Benefits to the sales teams, customers, and enterprise planning.
Architecture
How it fits into the force.com platform as well as Sales cloud.
Data model and object relationships.
CPQ Package Setting
How to install the CPQ package in your org.
Authenticate and customize basic package settings.
A review of CPQ OOB product fields.
Creating Quote
Creating an Account, Contact and Opportunity.
Create a simple quote with OOB page layout.
Configuration
Types of products, Types of Bundles, Benefits of product bundle, Creating product bundles, Add bundle specific field sets…
Product option basics, Create product options and driving selection behaviour…
Uses of option constraints, types of option constraints…
Use of configuration attribute in bundles, product options and quotes…
Quote Line Editor Overview
Use cases, setting up product rules, key guidelines… ,Selection Product Rules and Using Lookup Queries, Validation Product Rules, Alert Product Rules.
Product Feature, Configuration Attribute using product rule selection…
Custom Actions
Use of custom action, creating custom action, parameters of custom action, guidelines for custom action…
Uses of guided selling in B2C and B2B, Practical walkthrough, Benefits of guided selling…
Pricing
Discuss various types of pricing available in CPQ i.e. Block pricing, POT pricing, Option pricing, Cost plus markup pricing, contracted pricing…
Creating discount schedule and applying it to products, product options and product features, override discount schedule…
Subscription products, Subscription pricing types, creating subscriptions, benefits of subscriptions…
Extending subscription with MDQ, Guidelines and Constraints in using MDQ products…
Create Price Rules, Create Price Rules using Lookup Queries, Pricing rules benefits…
Contracting
Converting opportunity to contract, manual and automatic renewal of contract…
Uses of guided selling in B2C and B2B, Practical walkthrough, Benefits of guided selling…
Quote Templates
Template structure, creating quote templates…
Styling quote template
Approvals
Create new approver, create approval chains, create approval rule, configure approval conditions…
CPQ Best Practices for implementation, Big picture of Revenue cloud & how CPQ fits in
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Salesforce as a CRM platform is #1 in the world. CPQ is an emerging market where Salesforce has about 35% market share and it continues to grow. As a number of companies migrate from their legacy CPQ tools to the latest trends in the market, there are scores of opportunities to learn and grow within the Salesforce CPQ space.
Projects that will be included in online salesforce training are an Electronic Reseller CRM and an Automotive Sales application.
Yes, we are available for our students anytime. During the course as well as after the course, we will be happy to help answer your questions.
If you are a beginner to Salesforce, we recommend you to start with the Admin & Developer program. If you have already worked on the platform for a couple of years, you can learn advanced concepts such as LWC and CPQ.